- 1 Personal details
- 2 Site usage – cookies
- 3 Analytics
- 4 Other
Information gathered from your use of the site
We recognise the importance of protecting the privacy of the users of our websites. Any personal data collected will be treated as confidential in line with the principles of the EU Data Protection Directive of 1995.
What information do we collect?
We collect two kinds of information from visitors: your personal details (through registration) and site usage information (using “cookies” and google analytics).
When you register on this website, we will ask you to input and will collect personal information from you such as your name, e-mail address, billing address, delivery address, membership forms, telephone number, product selections, credit card or other payment information.
We may also collect information about where you are on the internet (e.g. the URL you came from, IP address, domain types such as.”co.uk” and “.com”), your browser type, the country you accessed the site from, the pages of our Website that were viewed during your visit and any search terms that you entered on our Website (“User Information”). We may collect this information even if you do not register with us.
Sending us an email
You also may decide to send us personally identifying information, for example, in an electronic mail message containing a question or comment. We use personally identifying information from email primarily to respond to your requests.
We may forward your email to other employees who are better able to answer your questions. We may also use your email to contact you in the future about our organisation or to contact you when necessary. Emails and telephone calls will be used for the purposes outlined at the time of collection or registration in accordance with the preferences you express.
Collection and use of personal information
sri-lanka-visa.org is the sole owner of the information collected on this website.
sri-lanka-visa.org processes personal data for the purposes of providing the service that you have signed up for.
We will use your information only for the following purposes:
• Processing your orders and services requested;
• Statistical purposes to improve this website and its services to you;
• Servicing website content
• Administering this website.
• In-house research and statistical analysis.
• Communication about visa applications
Processing personal data for the above purposes may entail sharing the information with employees, contractors, agents and professional advisors of sri-lanka-visa.org and other carefully selected organisations.
How we manage data
We will only retain data for as long as the purpose for which it was collected is relevant.
We confirm that any personal information which you provide to us and any user information, from which we can identify you, is held in accordance with EU privacy laws, in particular the EU Data Protection Directive of 1995.
sri-lanka-visa.org will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out above). We will keep electronic information on a secure server, and accessed only by those authorised to do so. We fully comply with the EU Data Protection Directive of 1995.
Use of data for direct marketing by post and telephone
At each point of data collection or registration you are given options to opt-out from being sent future direct marketing material from sri-lanka-visa.org or other carefully selected organisations by post or telephone. Where you do not opt-out of such communications, sri-lanka-visa.org may send you information on its activities and those of other carefully selected organisations.
International data transfer
Different countries have different data protection laws, some of which provide more protection than others. We will not transfer personal data about you to any country outside of the European Economic Area without first ensuring that adequate protections are put in place for your benefit in accordance with best practice and the EU Data Protection Directive of 1995.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from this website
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law. This being requests by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we may be obliged to do so.
EU Data Protection Directive of 1995
Under the EU Data Protection Directive of 1995, we have a legal duty to protect any information we collect from you.
Accessing your personal data held by sri-lanka-visa.org
You have the right to ask sri-lanka-visa.org, in writing, for a copy of all the personal data held about you (this is known as a ‘subject access request’) upon payment of a fee of 10.00 eur. If you would like to access your personal data held by sri-lanka-visa.org, please apply in writing to:
Calle Granada 1-1°C
Verifying, updating and amending your personal information
If, at any time, you want to verify, update or amend your personal data or preferences please write to the address above.
• Verification, updating or amendment of personal data will take place within 28 days of receipt of your request.
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
Cookies in themselves do not identify individual users but identify only the computer used.
- your display preferences, such as contrast colour settings or font size
- if you have already replied to a survey pop-up that offers you my free ebook
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
You can control and/or delete cookies as you wish – for details, see aboutcookies.org.
You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.
If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Like many other websites, Google Analytics is used on sri-lanka-visa.org.
Google Analytics is a piece of software that collects data about the visitors of this website (you). It’s something like an advanced server log.
What does Google Analytics record?
- What website you came from to get here
- What country you are visiting this site from
- How long you stay for
- What kind of computer you’re using
- And quite a bit more
What do we do with your data?
The tracking information allows us to better understand the kind of people who come to the site, what content they’re reading and how they purchase. This allows us to make better decisions about writing, design and the systems being used (for example shopping carts).
Occasionally, we will compile aggregate statistics about the number of visitors this site receives and browsers being used. No personally identifying data is included in this type of reporting.
All of our activity falls within the bounds of the Google Analytics Terms of Service.
Want to opt out of tracking?
Notification of changes